1. Refund Eligibility

At HiHello Fun ("we," "our," or "us"), we value your satisfaction with our social media platform. While we strive to provide the best user experience possible, we understand that circumstances may arise where a refund is requested.

2. Refund Requests

We consider refund requests on a case-by-case basis. To be eligible for a refund, you must submit a refund request within 7 days of the original purchase or transaction. Please contact our customer support team at Admin@hihellow.fun with your refund request, including the reason for the request and any supporting documentation.

3. Non-Refundable Items

The following items and services are non-refundable:

  • Subscription fees
  • Virtual goods or currency
  • Premium features or memberships

4. Refund Process

Upon receiving your refund request, our team will review it and respond in a timely manner. If your request is approved, we will process the refund to the original payment method, excluding any transaction fees.

5. Cancelation of Subscriptions

Users have the option to cancel their subscription at any time. However, cancellation will not result in a refund for any remaining portion of the subscription period.

6. Disputed Charges

If you believe there has been an error in billing or if you have concerns about a charge on your account, please contact our customer support immediately for assistance.

7. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.

8. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at Admin@hihellow.fun